As a followup to my last post about my crumbling love affair with Daniel Smith paints, I’m sad to say that Daniel Smith has definitely discontinued their entire acrylic paint line. I’ve primarily used Daniel Smith acrylic paints (along with their watercolor paints) since the “beginning” for me over 10 years ago. The last time I visited their website to order acrylic, I noticed all of them appearing on web pages that contained “discontinued” in the title.
Well, after a few emails to them, I was told they were discontinued, but they failed to respond with any additional info. I couldn’t even find an official note from them to their customers and fans (lovers) to explain the what, why, when, etc.
I guess I could go on and on about my breaking heart, but seems I should just move on and start filling up my acrylic drawer with paints that are going to stay around!
I’ve long been a huge fan of Daniel Smith paints – so many reasons to love: made in the USA, ultra-fine quality, superb colors… I’ve really been in love since the beginning of my professional art career with my first big order in 2002 of watercolors and acrylics. I’ve even written several blog posts describing my love, including this post titled “I Heart Daniel Smith” here.
Well, I guess with any such love affair lasting over a decade, there’s bound to be some heartache. And lately, Daniel Smith is just plain breaking my heart!
I recently discovered that Daniel Smith discontinued one of my favorite products — metallic watercolor dry pigments. And I’m completely devastated. Dramatic? Sure, but I use a variety of metallic paints in most of my paintings – almost all exclusively Daniel Smith products.
I’ve stocked all of the metallic watercolor pigment colors (silver, pale gold, Egyptian gold, copper…) in my studio and have actually been using them rather sparingly over the past several years. So, now that I’ve started a new Metallic Squares series which requires heavy use of the Daniel Smith metallic watercolor pigments, I went to http://www.danielsmith.com to order up a bunch, only to discover they aren’t anywhere to be found. But, oh joy, in an email exchange with one of their Sales people, I was told I could special order the metallic watercolor pigments by the pound, and would I like a price quote? After putting my heart back in my chest, I replied “absolutely”!
The next email from Daniel Smith was the first “Dear John” from them. Apparently after checking with their production team, the Sales person informed me that they had been discontinued “a long time ago” and were no longer available.
Now heartbroken, I’m not sure if I should pursue my love any further with Daniel Smith? Or should I put my heart back out there with a Canadian lead I have for a new love?